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How to Get Help or Report an Issue

Find out how to contact Orphiq Support or troubleshoot common issues quickly.

J
Written by JC Sanchez
Updated over 3 months ago

Need Help?

If you’re having trouble with Orphiq, there are several easy ways to get support. Our Help Center and AI Assistant are available 24/7 to help you solve issues instantly.

Start with the AI Chat

  1. Open the chat bubble in the lower-right corner of your screen.

  2. Type your question — for example, “Can’t connect Instagram” or “Billing not working.”

  3. Fin will guide you through solutions or link you to the right article automatically.

Search the Help Center

Visit help.orphiq.com and browse topics like Projects, AI, or Billing.

Each article includes quick steps, visuals, and links to deeper guides.

Still Need Assistance?

If your issue persists:

  • Email [email protected] with:

    • A short description of the issue

    • Screenshots or screen recordings

    • Browser, app version, and device used

For Product Feedback

We welcome suggestions. Send us an email to [email protected]. Your feedback helps improve Orphiq for every artist.

Next Steps

👉 Fix common login issues and access errors

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