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How to get help in Orphiq

Need help? Here are your options, from fastest to most personalized.

Written by JC Sanchez
Updated over a month ago

πŸ’¬ Chat with Lyra

Lyra is Orphiq's AI support assistant. Available 24/7 in your Orphiq settings menu.

Lyra can help with:

  • Finding features and settings

  • Troubleshooting common issues

  • Answering questions about your account or billing

  • Guiding you through how things work

Just click the chat bubble and ask your question.

Note: Lyra handles support questions. Apollo, your AI music strategist, handles creative and career strategy.


πŸ“š Browse the Help Center

You're already here! Use the search bar at the top to find articles on:

  • Getting started

  • Projects and releases

  • Apollo and AI features

  • Billing and account management

  • Team collaboration

Most questions have a step-by-step guide ready to go.


πŸ› Reporting bugs

If something isn't working right, a Jam recording helps us fix it faster.

Jam captures your screen so we can see exactly what's happening. Visit jam.dev to create a recording, then share the link with Lyra or in an email to support.


πŸ’‘ Pro Tip

Try Lyra first for quick answers. If Lyra can't solve it, she'll point you to the right article or help you reach our team.

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