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How to report a bug or request a feature

Something broken, or an idea for Orphiq? Tell us in the support chat.

Written by JC Sanchez

Report a bug

  1. Click your profile picture in the top right corner.

  2. Click Contact Support.

  3. Tell us what you were trying to do, what happened instead (including any error message), and which browser and device you're on, for example Chrome on a Mac or Safari on an iPhone.

  4. Add a screenshot or a short screen recording if you can. Drag it into the chat or use the attachment button.

Lyra, our support assistant, reads it first and passes bug reports to our team. We'll write back if we need more detail.

Request a feature

Use the same chat. Tell us what you'd like Orphiq to do and what it would help you with. We read every request, and they shape what we build next, though we can't promise timing.

Can't sign in?

Email [email protected] and describe what you see.

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