🐛 Report a bug
The fastest way to report a bug is with a Jam recording. Jam captures your screen so we can see exactly what's happening - no lengthy explanations needed.
To report with Jam:
Go to jam.dev and install the browser extension (or use their web recorder)
Click the Jam icon when you encounter the bug
Record your screen showing:
What you were trying to do
What went wrong
Any error messages that appeared
Submit the recording
Share the Jam link with Lyra (our support chat)
Jam recordings help us fix issues much faster.
If you can't use Jam:
Reach out in Lyra using the chat icon in this screen with:
What you were trying to do
What happened instead
Screenshots if possible
Your browser and device (e.g., Chrome on Mac)
We'll follow up if we need more details.
💡 Request a feature
Have an idea for something Orphiq should do? We want to hear it.
To submit a feature request:
Message feature ideas to Lyra in the support chat and let us know:
What you'd like Orphiq to do
Why it would help you
Any details about how you imagine it working
We read every request. While we can't build everything, user feedback directly shapes our roadmap.
🔮 What happens next
For bugs:
Our team reviews incoming reports regularly
Jam recordings get prioritized (we can start investigating immediately)
We'll reach out if we need more information
Critical bugs get addressed first; smaller issues go into our queue
For feature requests:
We log every request
Popular requests bubble up in our planning
We can't promise timelines, but we do pay attention
💬 Quick access
Lyra (support chat): Click the chat bubble in the bottom right
Jam: jam.dev
💡 Pro Tip
Even small bugs are worth reporting. Something that seems minor to you might be affecting other users too. Every report helps us make Orphiq better.